Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
9.2
Location
8.4
Service
8.8
Dining
7.8
Guest reviews
8.6/10
based on 5 reviews
8.9
8.9/10 based on 711 reviews
Ricky
United Kingdom,
May
2024
8.2/10
The hotel offers spacious rooms with comfortable beds and full kitchens at affordable prices. The service is excellent with warm and friendly staff. The location is convenient and provides plenty of delicious dining options. The only downside is the limited gluten-free dining choices.
Rooms
9.0
The rooms are spacious with comfortable beds and full kitchens.
Service
9.0
The staff is accommodating to all our needs and very welcoming.
Location
8.0
The hotel is conveniently located with easy access to downtown Ottawa and plenty of dining options within walking distance.
Dining
7.0
The dining options are plentiful and regularly refreshed, but lacked a variety of gluten-free choices.
Facilities
8.0
The hotel provides a variety of services including laundry, airport shuttle, and shops.
Pete
United States of America,
December
2023
8.8/10
The hotel rooms were spacious, well-equipped, and impeccably clean, although they weren't serviced during our stay, which was unusual. The service went above and beyond, accommodating our special requests and providing courteous and helpful assistance. The location was convenient, close to multiple places we needed to visit, and equipped with modern amenities. The dining experience offered a satisfying selection of breakfast items. Overall, a great stay with minor room servicing oversight.
Rooms
9.0
The rooms were large, well laid out, and ultra clean.
Service
9.0
The service was exceptional, catering to all our requests and being polite and ready to assist.
Location
9.0
The location was great, making it quick and easy to reach our destinations.
Dining
8.0
The dining experience was pretty good, offering a variety of tasty breakfast options.
Facilities
The facilities were well-maintained, providing a comfortable and enjoyable stay.
Simon
United Kingdom,
December
2023
8.0/10
The hotel offers clean and comfortable rooms with great mattresses and lots of towels. The service is top-notch with very friendly and helpful staff. The location is convenient with nearby stores and restaurants. The dining experience is good, especially the sausage dishes, but could improve breakfast variety. The facilities are well-maintained.
Rooms
9.0
The rooms are clean, comfortable, and spacious with excellent bedding.
Service
8.0
The staff is super nice, friendly, and takes pride in their service.
Location
8.0
The hotel's location is great with nearby shops, restaurants, and post office.
Dining
7.0
The dining experience is good with high quality dishes, but could offer more breakfast options.
Facilities
8.0
The facilities are well-maintained and offer a good overall experience.
Albert
United Kingdom,
August
2023
9.2/10
My stay at the hotel was fantastic! The rooms were like mini suites, spacious, clean, and equipped with a full kitchen including a fridge, microwave, and coffee machine. The service was top-notch, with a welcoming and friendly staff who went above and beyond to accommodate any request. The location was perfect, close to convenient stores and restaurants. The dining experience was great, offering a variety of delicious breakfast options. Overall, a great value for money with exceptional amenities.
Rooms
10.0
The rooms were incredible, clean, comfortable, and well-equipped with kitchen amenities. The bedding and mattresses were excellent.
Service
9.0
The staff was super nice and helpful, always ready to assist with any request. They even helped organize a pool party for my daughter's birthday!
Location
9.0
The location was excellent, near Carleton University and convenient stores and restaurants. Definitely a superior choice in the area.
Dining
9.0
The dining experience was fantastic, with a hearty and delicious breakfast spread offering a variety of options. Just missed having pancakes!
Facilities
9.0
The facilities were well-kept and provided all the necessary services for a comfortable stay.
Matt
United States of America,
May
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were spacious, clean, beautiful, and comfortable. The staff was incredibly friendly and helpful. The location was great, close to Carleton University and various stores and restaurants. The breakfast was excellent, with a variety of fresh fruits. However, the waffle machine area was a bit crowded. Overall, it was a fantastic experience.
Rooms
9.0
The rooms were clean, beautiful, and comfortable.
Service
9.0
The staff was very friendly and helpful.
Location
8.0
The location was great, close to Carleton University, stores, and restaurants.
Dining
8.0
The breakfast was excellent, with lots of fruits.
Facilities
9.0
The facilities were great, providing everything I needed during my stay.
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